Return & Exchange Policy

SERVEWEAR RETURN & EXCHANGE POLICY

SERVEWEAR wants you to be pleased with your purchase. Please review our return policy carefully before placing your order.

REGULARLY PRICED MERCHANDISE

SERVEWEAR will gladly issue store credit for eligible regularly priced merchandise returned within 14 days of delivery.

We do not offer direct exchanges. If you need a different size, color, or style, please return the eligible item in accordance with this policy. Once your store credit has been issued, you may place a new order for your preferred item, subject to availability.

Original shipping charges are non-refundable. Store credit will be issued for the merchandise purchase price only.

RETURN CONDITION

SERVEWEAR reserves the right to refuse any return that does not meet our return requirements.

Returned merchandise must be:

• Unworn and unwashed
• Unaltered and undamaged
• Free of makeup, deodorant, stains, odors, perfume, pet hair, and other signs of wear
• Returned in its original condition

Items that do not meet these requirements will not be eligible for store credit.

FINAL SALE ITEMS

All sale, clearance, promotional, pop-up, vendor, and conference purchases are FINAL SALE.

Final sale merchandise is not eligible for return, exchange, refund, or store credit.

CUSTOM & PERSONALIZED ORDERS

ALL CUSTOM, PERSONALIZED, EMBROIDERED, SPECIAL-ORDER, AND MADE-TO-ORDER ITEMS ARE FINAL SALE.

Because these products are created specifically for the customer, organization, group, or event, they cannot be returned or exchanged and are not eligible for refunds or store credit.

This includes custom merchandise ordered in an incorrect size when the size ordered matches the size submitted or approved by the customer.

DAMAGED OR INCORRECT ITEMS

If you receive an item that is damaged, defective, or different from what you ordered, please contact SERVEWEAR promptly after delivery.

Include your order number and photographs of the item so that we can review the issue and determine the appropriate resolution.

Manufacturing defects or errors made by SERVEWEAR will be handled separately from standard returns.

RETURN SHIPPING

Customers are responsible for return shipping costs unless the return is due to an error by SERVEWEAR.

We strongly recommend using a trackable shipping method. SERVEWEAR is not responsible for return packages that are lost or damaged in transit.

QUESTIONS?

For questions regarding an order or return eligibility, please contact:

SERVEWEAR
servewear@gmail.com

By completing your purchase, you acknowledge and agree to SERVEWEAR's Return & Exchange Policy.